I also would like to be included in The Class Action Lawsuit. Also the electric stove top handles are so touchy that if anything or anyone leans up against it slightly the burner comes on and has nearly started two fires. not peeling yet. Looking for info now to join the lawsuit. I purchased a Black Stainless Steel freestanding range. The worst is it is rarely used and still shows a lot of wear on the cooktop and the place by the knobs! I AM NOT HAPPY with this product or the service. Complained to the better business bureau. I contacted Samsung and was told to pound sand. Currently, primarily on face of stovetop where the cooking necessities ie: pots and pans may inadvertently come in contact with the appliance while being used on the burners. in. However, in a current thread about a Wolf range with this problem, the Wolf owner and an Electrolux owner say they have little shards of the porcelain (actually thin glass) moving around in their ovens when the fans are on, landing on their food or pan lids. What should I do? I was cleaning it everyday for a month but between Christmas and New Years I got a little lazy. Thus, it is. It goes into more detail about how you might handle this with the manufacturer, and talks about how you could very well have a chance even if you aren't in one of the 11 states listed above. Has anybody else seen this issue. However, physical damages are not covered under warranty. But in ovens with the issue, I believe it would likely happen eventually and, mostly, shouldnt happen at all. The dishwasher and stove has spots that I can not get off. Yes seventh! Started to really peel at the door handles and progressed to all parts peeling. I guess we arent alone. The average capacity of a single oven is around 64 litres , though the majority of Samsung models come with a capacity of up to 75 litres. So, I can't tell whether gas inherently has an advantage in this situation (e.g. Cut myself multiple times trying to wipe it down. All of the appliances we purchased would be in perfect condition if the so called black stainless (colored film) was not peeling off. Have you purchased a Samsung kitchen appliance with the black stainless steel finish? I bought the kitchen & laundry appliances. Show all topics. Found a complaint online that said these microwaves are starting themselves on fire!!! Buttons Don't Work. How do I join this lawsuit? However, the company conceals and omits that the finish is a thin plastic coating that is prone to peel, chip, flake, and prematurely degrade through the ordinary use of the Black Stainless Steel Appliances, the class action claims. Mine started after one year & ALL 4 of my appliances are getting worse and worse. I also have refrig and first month the whole refrig had to be replaced. 02:19 PM We followed exact cleaning instructions and have spoken to the store about returns, they wont take them back. I am not sure what they will do this time! I have Samsung black stainless steel appliances with scratches!!! 04-17-2022 First cleaning and the enamel cracked all over in one area. Stainless oven/range is a nightmare. Leverage your professional network, and get hired. Copyright 1995-2023 All Rights Reserved. I bought mine about 2 years ago from Best Buy and the finish is peeling off the oven. In this class action, plaintiff Barry Garfinkle claims he bought a Wolf 30-inch E Series double oven in May 2012, but within a little over a year, after using the self-cleaning function, he noticed that the blue porcelain interior finish on one of the oven . Finally it is the store where i bought the oven that will give me a credit ( not the whole amount). 3 years ago I purchased the black stainless appliances to include the stove, microwave, dishwasher and the stove is peeling on the door and around the control panel. I am extremely upset that my oven door has begun to peel. Ive had my stove about a year. But not sure if theyll fix. Go to your local news station, tag them on your social media, just keep fighting it. The interior floor pan started corroding. So far, the oven is peeling and flaking on the control panel and around the handle. Good luck!! My samsung dishwasher and stove are both peeling. Anecdotally, they seem to have fewer (no?) We would like to be a part of this class action lawsuit as Samsung will not rectify the situation and the appliance is now an eyesore. Is this class action still ongoing? This has happened to my new Jenn Air too. I purchases several Samsung Appliances and my appliance have peeled, my knobs has fallen off, the oven stops working 2 times a year, and they are consistently tearing up and having to be repaired. We are furious and want to sue! The metal surface is heavily scratched where the paint is missing. Finally, this got some action. Give our friendly team a call on 01949 862012 and we will arrange an engineer to come out and repair the problem. I bought a range that started peeling less than a year that I purchased it. The stove was purchased in 2019. How can I get this replaced, or taken care of? Also - I dont think its only self cleaning that does this. 12-31-2020 We almost 4000 for refrigerator, dishwasher, hood range microwave and stove. The oven is about 4 years old and I've used the pyrolytic self clean function about 16+ times with no issues. Their names are Aaron Rad Radbil and Alex Kruzyk Essentially, an enamel liner creates a very smooth surface, so grease and dirt have a harder time sticking to it. @B S They were full of it. I wouldnt worry about the warranty if you are past it but if you use a silicone liner, it could hold too much heat and damage the element. It looks awful considering the extra money we paid for these. Had gotten worse . I dont have a bosch oven, it's from IKEA and made by Electrolux but I'm having similar issues. Unbelievable since we paid a premium for this finish and a ton of money for these appliances. Its so embarrassing and frustrating that they wont do anything! It is NOT the touch up color for Black Stainless Appliances, they do not have one to my knowledge. Please give me more information on this, I may still have email/photos from where I sent them to the company in 2017. Despite having purchased an extended warranty, and after numerous phone calls, both Home Depot and Samsung have refused to help us. i tried to climb the ladder to a supervisor and was told the same. Just noticed today the finish on the oven is starting to PEEL. We also have microwave, refrigerator and dishwasher. Product looks very worn, Samsung offered to send someone out to look at them at my expense. When you pay between $5,000 and $17,000 for an oven, you expect it to stand up to normal use for a good deal longer than a year or two. I am a crock pot and insta-pot user so the oven is not often used but once every couple months. Frightening when I was wiping it clean with water and paper towel. After almost no use during covid the black is flaking off Purchased at home depot. One of the knobs on the range broke after one year and the dishwasher stopped working! I honestly wish I never bought all Samsung appliances. He is suing for fraudulent concealment, breach of warranty, and unjust enrichment, and is seeking certification of the Class, injunctive relief, legal fees, and a jury trial. Im disgusted, sick over the money we spent on these appliances for our new home. Adam Lee v. Samsung Electronics America Inc. , Case No. 12:09 PM I rarely use the oven - 2x's a month - never used the microwave. Our has started peeling since a month after we got it!! Please add me to the list. Have you had any luck on finding out how to join the lawsuit? NOT HAPPY WITH SAMSUNG! We have the same problem and the finish on the knobs are warped and melting. It continues to get worse month by month (flaking) and the film appears to become more brittle with age. Whirlpool denies any problem with the oven finish. 02/18/2023. I purchased refrigerator, microwave, and oven, washer and dryer. Thanks, guys. http://starcraftcustombuilders.com/warranty.game.htm, 08-04-2022 So this really came as a shock when this happened after the first self clean. Problems with gas range peeling. Months old and I already peeling. I also have Samsung washer and dryer. Actions does not process claims and we cannot advise you on the In 2017 I spent over 6k for 4 Samsung black stainless appliances. I only use soft cloth. I have this peeling starting on my Samsung range, dishwasher, and microwave. They dont care about customers at all. 02:24 PM Now the finish is peeling off. It does require you to commit a bit of time preparing and showing up, but if you're out thousands of dollars on an oven that only lasted a couple years, which many in this thread did, it will be well worth your time. Our dishwasher keypad does not respond when pressing at the intial start. Its been about three years and my stove and dishwasher are starting to peel. The company said they would do nothing for it as I did not send it back the second it was delivered to my house. This is not cosmetic this is a defect and I purchased an extended warranty from them. I purchased my black stainless Samsung stove in 2016 from Lowes. You did not mind taking my bucks for such (FAKE FANCY) material products. SHAME ON SAMSUNG!! It should be fixed and made right. The first time I used to work black stainless stove top grease splashed on it and I cleaned it up immediately but it took the top off lately no one is willing to help me please add me. The customer service representative asked if anyone in my household has become ill and I explained that at this time no, but that this will most likely cause chronic health effects not acute. Please add me. 12:09 PM Terms and Conditions. . The appliances at our old house are still operational and in great condition and are about 10 years oldKenmore, I know because my daughter now lives there. I have spent thousands, and the appliances look terrible now. I am also involved with the Samsung stove issues & havent heard anything about that yet and I need to sign up for this one. Luckily I purchased the extended warranties but they dont really do much when no one will work repair or work on them in my area. And Samsung is in complete default when selling these products that they falsely advertise. This is not rust but a major and harmful defect. The shards are very sharp. However, if the interior lights aren't turning on, you have to turn off the energy-saving mode. Im so stressed and so irrated! Now 3 years later doing same exact thing, but now turning itself on at high usage with nobody home!! Please add me to this awsuit. And I never used any harsh chemicals on any of my appliances. Would never recommend them to anyone. The speed of a microwave with innovative performance and versatility. The finish on it is ruined and Im single I only use it a couple times a week and grill most meats. The gas range is peeling and Samsung told us it was not covered under warranty since it is cosmetic . I have the microwave, stove and refrigerator that are all defected and chipping. Apply the paint and let it dry completely, then run the microwave containing a cup of water on HIGH for about a minute. I thought we had done something wrong. They said I would have to purchased the part for each. No repair here. That I cant afford to spend money to replace. Very infuriating to spend all this money on kitchen remodeling and see it deteriorating after only a few years. Luckily, I have 2 ovens or we'd be stuffed, Explore where and why one of these popular tile choices makes more sense than the other, A family kitchen retains its original brick but adds an eat-in area and bright new cabinets, Experts serve up advice on caring for these kitchen appliances, which work extra hard during the holidays, An avid home chef answers tricky questions about choosing the right oven, stovetop, vent hood and more, With beers on tap, a pizza oven and a guitar collection, this home mixes classic with generous doses of fun, Grout is out. I also have a stove that is peeling. Their phone number is 512-415-8215. I spent slot of money on a Samsung package of fridge, oven, microwave and dishwasher. The advice guy said it was cosmetic and warranty wouldnt cover it. The black stainless steel on my refrigerator is peeling. 12-30-2020 If I don't get satisfaction from the place I bought it from, I will use my free legal advice that comes with my home insurance to look into this. 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