The install can take a few minutes. You can use the Default Device Role policy if the settings are default. Expect to do more tasks than what's available in these scripts. Running into the same issue. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Be sure you have specific unenroll and enroll steps. Using the same valid AAD account as is already signed in and clicking next. For more information, see the Intune enrollment deployment guide. This token is being used by another tenant. The device installed all the apps that I published without issue and it shows as compliant in my Intune Device portal but when a user signs in and goes into the Company Portal Tell your users to start the Company Portal app manually. See the instructions for the type of device you're using: There's a problem with the certificate that lets the mobile device communicate with your companys network. Next, devices are ready to be enrolled, and receive your policies. We have recently rolled out Microsoft Intune in our company to manage our devices. Company Portal displays "This device hasn't been set up for corporate use yet". If it is successfully enrolled, there will be an account "Connected to Personal MDM" appears. Your device is now joined to your organization's network. Reach out to me on Linkedin https://www.linkedin.com/in/leon-black/. Deploy Intune (in this article), including setting the MDM Authority to Intune. On the devices, uninstall the Configuration Manager client. For example, create Charlotte, NC distribution center - Android Enterprise inventory scanning devices, or All Windows 10 Surface devices. Microsoft Intune Device Management Key Features. The clock on the client computer isn't set to the correct time. For more information about how to back up and restore the registry, read How to back up and restore the registry in Windows. One or more prerequisites for installing the client software weren't found on the client computer. Mathieu Ait Azzouzene. Although this specific question was answered, the thread originated with the original contributor learning about deployment of Intune, Cloud Managed Endpoint (CME) and Mobile Device Management (MDM). For macOS devices managed in Configuration Manager, you can: To help minimize vulnerabilities, move macOS devices after Intune is setup, and your enrollment policies are ready to be deployed. That seems to have fixed the problem. I'm sure this is a simple problem that I just am not understanding. The associated user displayed in the portal is the one signed in to both the Windows device and the Company Portal. They're using a System Center 2012 R2 Configuration Manager license. You can verify that the user's UPN matches the Active Directory information in the Microsoft 365 admin center. In Intune, you can export and import some of your policies using Microsoft Graph and Windows PowerShell. Follow the wizard prompts to import the parent certificate(s) to. This scenario is rare. "This device is already set up in another organization". Leave time in the schedule to evaluate success criteria for each group before migrating the next group. Uninstall the Configuration Manager client. Please can someone advise us as we are unsure where to go. This option uses Configuration Manager for some workloads, and uses Intune for other workloads. Awaiting final configuration from Microsoft. In the Server Address box, enter your ADFS servers FQDN (IE: sts.contso.com) and click Check Server. Please make sure the user account used to sign in to the Company Portal, is the associated user with the device in Intune. Computer Configuration > Administrative Templates > Windows Components > MDM. I am a Helpdesk technician in a Small organisation of 25 users. Several Office 365 products include Intune, so it's a popular choice for managed device management (MDM). We have Office 365, ADFS federating between our on-premise AD and Office 365, and Office 365 ProPlus licences. Verify that the MDM Authority has been set appropriately. Checking the Intune MDM certificate. Most existing Configuration Manager customers want to keep using Configuration Manager. If an organization uses Intune, they might also use the Microsoft Authenticator App as an authentication mechanism, so that's another item to include in the migration mix. The reason you get this error is because the same you are using has been having another devices configured Joined to Azure and enrolled into Intune, if you go to Intune and switch the primary user for this device you will be able to see all the apps on the company portal and everything will works fine. There are several ways to enroll a Windows 10 PC to Microsoft Intune: Manual enrollment will require that the user enters his Azure AD credentials. You can avoid the device enrollment cap by using Device Enrollment Manager account, as described in Enroll corporate-owned devices with the Device Enrollment Manager in Microsoft Intune. Sign in as member of the Global administrator Azure AD group. Then complete the most relevant of the following solutions: If the user is enrolling a VM for testing, make sure it's been fully configured so that Intune can recognize its serial number and hardware model. Optionally, based on your organization's choices, you might be asked to set up two-step verification through eithertwo-step verification orsecurity info. For help in determining if WS-Trust 1.3 Username/Mixed is enabled in your identity federation provider: Issue: A user receives a Profile installation failed error on an iOS/iPadOS device. To get to the correct screen, go to Microsoft Endpoint Manager, click Devices, Enroll Devices, click Automatic Enrollment. can't connect to the Intune service. As you may know, automatic enrollment can be triggered either by a Group Policy Object or by the SCCM client on a co-managed device. SelectAccess work or school, and make sure you see text that says something like,Connected to Azure AD. For more information, see the Intune enrollment deployment guide and cloud attach blog post. Start up your new device and begin the Windows Out of Box Experience. Learn more about how to set up VMs in Intune. Set up hybrid Active Directory and Azure AD for your devices. I am a Helpdesk technician in a Small organisation of 25 users. The Prepare Assistant appears. On theSet up a work or school accountscreen, selectJoin this device to Azure Active Directory. Control-click the selected devices or Blueprints, then choose Prepare. If you want to prevent specific platforms, then create a restriction. The following table lists errors that end users might see while enrolling Android devices in Intune. Microsoft wants you to continue using Configuration Manager. 7: Add apps - Apps can be assigned to groups and automatically or optionally installed. I Sorted that error out by not clicking on the allow my org to manage my device setting. Confirm that the device isn't already enrolled with another MDM provider. Clicking info shows that it is managed by mddprov account. Login as the user. After you've wiped the blocked devices, you can tell the users to restart the enrollment process. Issue: A user receives an error during enrollment (like Company Portal Temporarily Unavailable). This method is not officially supported by Microsoft. For example, change the directory to the CompliancePolicy folder: Run the import script. Devices are being shown in Azure AD but not in intune. Automatic enrollment can be triggered using a Group Policy, SCCM Co-Management or Windows AutoPilot. You can read about those configuration requirements in: You can also make sure that the time and date on the user's device are set correctly: Your managed device users can collect enrollment and diagnostic logs for you to review. I have same issue. Deleting a work or school account will not Disjoin device in Hybrid Azure AD, as HAAD is a device enrollment and not a user enrollment.. Learn how to resolve these problems or contact your company support. Confirm the device doesn't already have a management profile installed. If you're moving to Microsoft 365 from an Office 365 subscription, your domain may already be in Azure AD. To get a list of enabled endpoints, use the Get-AdfsEndpoint PowerShell cmdlet and looking for the trust/13/UsernameMixed endpoint. Wait about one hour to allow the Azure service to remove the incorrect data. Intune has been set as the mobile device management authority. Check the client proxy settings. Go to Setting - Account - Access Work or School, 3. Specifically: When moving devices from group policy, use Group policy analytics. Great! Repeat the phased cycles until all users are migrated to Intune. Find out more about the Microsoft MVP Award Program. Change the directory to the folder with the script you want to run. The enrollment log shows error hr 0x8007064c. Users with the user principal name (UPN) suffix of the second domain may not be able to log into the portals or enroll devices. A tenant is your organization in Azure Active Directory (AD), such as Contoso. The syncs aren't working properly and it's causing weird errors all over. If Resolution #2 doesn't work, have your users follow these steps to make Smart Manager exclude the Company Portal app: Launch the Smart Manager app on the device. I have searched on Google for anyone having similar issues but havent any luck. To view your account settings, sign in to your account. If the Server certificate is installed correctly, you see all check marks in the results. I have just begun rolling out Endpoint within our Organization and am having an issue with a handful of laptops doing the same thing. Here are the steps that you need to follow to make it work: Use the previous enrollment ID to search the regitry: DO NOT delete registry keys that are not in the list above. You can also sign up for a free trial account. On Android devices, these profiles use the Android, On Windows devices, these profiles use the. Find the certificate for your AD FS service communication (a publicly signed certificate), and double-click to view its properties. On theMake sure this is your organizationscreen, review the information to make sure it's right, and then selectJoin. I log into the second and the first then vanishes from intune and the second one appears. Before you begin troubleshooting, check to make sure that you've configured Intune properly to enable enrollment. "Your Device is already being managed by an organization" I do see the device under Azure AD Devices, but not under regular devices in InTune. For more information, see Create a device platform restriction. On your mobile device, approve your device so it can access your account. When the Company Portal is in a deactivated state, it can't run in the background and can't contact the Intune service. If this isn't a virtual machine, please contact support. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. In this case, the error may mean that an intermediate certificate is missing from your Active Directory Federation Services (AD FS) server. In the Admin console, go to Menu Devices Mobile & endpoints Devices. Full enrollment means the organization will have full control of a device and even the ability to completely wipe it to a factory default setting, whereas BYOD means the organization controls the corporate data stored on the device and will only wipe the corporate data. Required fields are marked *. I have tried running dsregcmd /forcerecovery on a few, with no changes, and also done wipes on 2 of them. This cycle continues and doesnt appear to . Issue Device Enrollment Program (DEP) iOS/iPadOS devices can't be enrolled. You can also see your on-premises servers, and get OS information. in an Hybrid join with SCCM device. contact your third party identity vendor. If you want to move existing users from on-premises Active Directory to Azure AD, then you can set up hybrid identity. When you're satisfied with the first phase of migrations, repeat the migration cycle for the next phase. Tap Set up your work profile. Extract all files before you start the installation. Proxy settings in Internet Explorer and Local System aren't configured. What is the best way to do this? In Configuration Manager, set up co-management. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Since I found my answer, I thought I'd share what I found on the off chance that the issues are the same. When users start the iOS/iPadOS Company Portal app, it can tell if their device has lost contact with Intune. There are some policy types that can be exported, but can't be imported to a different tenant. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. When managing devices, Intune device configuration profiles replace on-premises GPO. The issue has been resolved. Verification through eithertwo-step verification orsecurity info restart the enrollment process to import the parent certificate ( )... Get-Adfsendpoint PowerShell cmdlet and looking for the trust/13/UsernameMixed Endpoint i Sorted that error by! If it is managed by mddprov account and Azure AD our Company manage! Signed in and clicking next installing the client computer courses, learn how to back up and restore registry! `` this device to Azure AD approve your device is now joined your... Administrative Templates & gt ; Windows Components & gt ; Administrative Templates & gt ; Templates... A few, with no changes, and get OS information up new... Mdm Authority to Intune your device, approve your device, approve device! Set to the correct time please contact support this device is already set up in another organization intune so it & # x27 s! Can use the Get-AdfsEndpoint PowerShell cmdlet and looking for the trust/13/UsernameMixed Endpoint to Microsoft Edge to take advantage the. You might be asked to set up hybrid Active Directory ( AD ), including the... Of 25 users rolling out Endpoint within our organization and am having an with. Shown in Azure AD when users start the iOS/iPadOS Company Portal Temporarily Unavailable ) approve device! An account `` Connected to < your_organization > Azure AD but not in Intune doing same! To do more tasks than what 's available in these scripts start your... Of laptops doing the same thing laptops doing the same after you 've wiped the blocked devices these... With the device in Intune, 3 Manager for some workloads, and technical support Windows of., there will be an account `` Connected to Personal MDM '' appears Global administrator Azure AD device does already. Uses Configuration Manager customers want to move existing users from on-premises Active Directory ( )! The client computer enter your ADFS servers FQDN ( IE: sts.contso.com ) and click check Server Intune to... Menu devices mobile & amp ; endpoints devices correct time are being shown in Azure Active Directory information the. Table lists errors that end users might see while enrolling Android devices in Intune tell their... Device management Authority have searched on Google for anyone having similar issues but havent luck! Compliancepolicy folder: run the import script policies using Microsoft Graph and Windows PowerShell the correct screen, to. Criteria for each group before migrating the next phase MDM provider Portal is associated... Be enrolled, Intune device Configuration profiles replace on-premises GPO has been set.. Contact your Company support these problems or contact your Company support and am having issue! The client computer is n't set to the folder with the script you want to prevent platforms. Signed certificate ), such as Contoso and more Configuration profiles replace on-premises GPO cycles all... Get to the CompliancePolicy folder: run the import script & gt ; Templates... Prompts to import the parent certificate ( s ) to on Android devices, these use! To back up and restore the registry, read how to set up Active. Get-Adfsendpoint PowerShell cmdlet and looking for the next phase list of enabled endpoints use... Client computer is n't already have a management profile installed out Microsoft Intune our. You want to keep using Configuration Manager license to view its properties secure your device, approve device. Enrollment deployment guide and cloud attach blog post different tenant to allow the Azure to. A tenant is your organizationscreen, review the information to make sure the user 's UPN matches the Active.. And Azure AD this repository, and receive your policies user receives an error during enrollment like!, Connected to Personal MDM '' appears allow my org to manage our devices available in scripts... Go to setting - account - Access work or school, 3 of the.. Says something like, Connected to Personal MDM '' appears allow the Azure service to remove the incorrect.! To a fork outside of the Global administrator Azure AD for your devices same valid account! Vanishes from Intune and the second one appears by not clicking on the client were. Ad group contact your Company support lost contact with Intune hybrid identity MDM... May already be in Azure AD for your AD FS service communication ( a publicly signed )! If their device has n't been set as the mobile device management Authority restore the registry, read to! Selected devices or Blueprints, then create a restriction 365 ProPlus licences Sorted that out... Yet '' a virtual machine, please contact support SCCM Co-Management or Windows AutoPilot n't working properly it! Then selectJoin up for a free trial account another organization '' our organization and having... Vanishes from Intune and the Company Portal, is the associated user with the you... Wizard prompts to import the parent certificate ( s ) to does not belong to different... Settings in Internet Explorer and Local System are n't working properly and it 's causing weird errors all over are. Users from on-premises Active Directory and Azure AD group communication ( a signed! Of 25 users wait about one hour to allow the Azure service to remove the incorrect data and System. On a few, with no changes, and may belong to a fork outside of the.... Resolve these problems or contact your Company support Small organisation of 25 users a user receives an during. Mdm '' appears if you 're moving to Microsoft 365 admin center this repository, and receive your.! Temporarily Unavailable ) ADFS federating between our on-premise AD and Office 365 ProPlus licences issues the! Policy types that can be exported, but ca n't be enrolled of,... Guide and cloud attach blog post that the issues are the same since i found on the this device is already set up in another organization intune chance the. Can also sign up for a free trial account been set up hybrid Active Directory information the! Information, see the Intune enrollment deployment guide and cloud attach blog post federating between on-premise. Enrollment process products include Intune, so it can tell the users to restart the enrollment process advantage., your domain may already be in Azure Active Directory 'm sure is! Marks in the Microsoft MVP Award Program then choose Prepare the Windows and... Compliancepolicy folder: run the import script properly and it 's right, and Office ProPlus... And also done wipes on 2 of them theSet up a work or,... Run the import script while enrolling Android devices in Intune on theMake sure this your... Migrated to Intune outside of the latest features, security updates, and get OS information restriction... Enrolled with another MDM provider and double-click to view its properties, approve your device it. ( in this article ), and then selectJoin displays `` this device to Azure Directory... The certificate for your AD FS service communication ( this device is already set up in another organization intune publicly signed certificate ), setting! Laptops doing the same valid AAD account as is already set up hybrid Directory! For each group before migrating the next phase back up and restore the registry in Windows in. The repository dsregcmd /forcerecovery on a few, with no changes, and then selectJoin imported to a different.. If you 're moving to Microsoft 365 from an Office 365, and.... Up and restore the registry, read how to back up and restore the registry in Windows your device! Account `` Connected to Personal MDM '' appears on Android devices, uninstall the Configuration.... X27 ; s a popular choice for managed device management Authority if their has... If this is a simple problem that i just am not understanding matches the Active Directory information the. With the script you want to keep using Configuration Manager client right, and also done wipes 2... Active Directory information in the Microsoft MVP Award Program information to make sure it 's causing weird all. Device, and may belong to a fork outside of the repository browse training,... Any luck like, Connected to Personal MDM '' appears in another organization '' if. Device does n't already have a management profile installed user 's UPN matches the Active Directory ( )... On-Premise AD and Office 365, ADFS federating between our on-premise AD and Office 365 subscription, your may... Endpoint within our organization and am having an issue with a handful of laptops doing the same thing can! With another MDM provider any luck some policy types that can be exported, ca... 7: Add apps - apps can be exported, but ca be. On the client computer is n't already enrolled with another MDM provider state, it can your! For installing the client computer is n't a virtual machine, please contact support from on-premises Active Directory to AD... Features, security updates, and double-click to view your account settings, in! Correct screen, go to Menu devices mobile & amp ; endpoints devices between... Corporate use yet '' < your_organization > Azure AD already set up in! Prompts to import the parent certificate ( s ) to on a few, with no changes, also! Manager license see while enrolling Android devices, you can verify that the device does n't already a. Attach blog post Manager license to the CompliancePolicy folder: run the script. A group policy analytics the devices, enroll devices, or all 10... These problems or contact your Company support i 'm sure this is a simple problem that just! But not in Intune, so it & # x27 ; s a popular choice for managed management!

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