Service 37 Value 34 kiosk. Yes it is! I filed several complaints with Palpal, because I have no tickets. Ticket Inquiries CustomerSupport@concertfix.com. Why is there someone elses name on my ticket? They sell tickets from anyone without verifying if the tickets are valid. Purchased my tickets through Klarna for Monster Jam. We urge respective govt departments to take action against such frauds, they're looting hard earn money from public. Your order is accepted by, but not delivered by the seller. They can only reach me by email and they stupidly changed the email address I gave them, dramatically different. ?my event 5-25-19!!! I was going to be visiting Prescott Arizona the first week of February 2022 so I bought my family of 5 tickets to see a show while we were there. You should choose to cancellation of your event. Kudos for exceptional service!!! an ever-changing situation. All People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Lesson expensively learned. I was unsuccessful with contacting the company with only a few days until the concert. I will never recommend or use this company. Earlier: The Rolling Stones 2020 tour is coming to Louisville. Once uploaded, your tickets remain available until your event. I called Ticketnetwork and was on hold for hours. It put businesses and consumers in bad situations, as some businesses struggled to keep their doors open.. I have been trying for days to get a response either by phone or email to my request for a refund for a cancelled event. They steal your money and won't give it back! We want to make sure that ticket sellers provide customers with the tickets they were promised. You should then print your tickets and take them to the event. Talked with three people. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. If you can't find the answer you're looking for, our customer service representatives are happy to help. that they do not intend to use for resale at tickettocash.com. It goes against our guidelines to offer incentives for reviews. an account and start selling your tickets. Email: mytickettrackerlawsuit "at" gmail "dot" com and Facebook group: @My Ticket Tracker Lawsuit ! Got tix from four other ticket outlets for Spring Training games which were cancelled. Show postponed in both 2020 and 2021 due to Covid, but they still won't refund me as the event has supposedly not been canceled. They charged me $62 for tickets that cost $26. Will a signature be needed for my ticket package? That Terrible customer service! It is actually a legit company who called me back and sent the tickets to be added to my wallet the day before. Would do 0 stars if I could purchased 2 tickets Aug 12, valued at $330 CAD, received nothing until I started emailing them, with constant back and forth emails that lead to nowhere. Why is there an international shipping fee for my order? NEVER, - 4 hours listening to their stupid music. additional processing time. StubHub honored my request. I received an e-mail from My Ticket Tracker today (09/24/21) that my tickets for the Eagles tickets in Phoenix couldn't be delivered in time for the concert tonight. sophie, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. If your event was postponed, before or after you placed your order, you may receive tickets with the original scheduled date printed on them. You can find additional assistance here: Learn more about selling your tickets.. a.m. EST! during the purchase process. (Customer should contact their seller directly with any additional questions about flash ticketing. (i.e. thus have International Express fees. Can I purchase tickets as a gift for someone else? I bought a ticket for bruno mars concert on 7/31/21. Sold me back stage passes for double the price of regular tickets and then sent regular tickets and claim thats what I bought. More: Xtreme frustration: Fan gets ticket refund, but not from Louisville indoor football team. service representatives would be happy to help you find a similar seat or a seat at a similar price. Guarantee for more details. Never got my money back. Anyone can write a Trustpilot review. Purchased tickets for game now cancelled. I sent them email and the email address was not legit. I got routed through these sleaze bags when I purchased reserved parking tickets for the Army Navy Game in Philly from TicketMaster. Tip for consumers:DO NOT USE THIS COMPANY!!!! supplier directly to provide an alternate (US-based) address (if needed). quantities and price per ticket will be shown in a table below a venue map. Yes, a total scam site. My Ticket Tracker sent me 2 tickets for a different hockey game that was scheduled for the following day I received the email with the tickets. Issue tickets with no sit numbers. When asked for the 10 digit phone number, you are advised that you cannot be found. Conditions. Because of this, we do not charge your credit card, own, price, or ship the tickets listed on our website. I bought tickets in 2019 to a concert in 2020. i purchase two tickets for bon iver at toronto, the next october 6. i never received them, is it normal? You will have to call them when they dont send you your tickets via email. e-tickets through our secure website, MyTicketTracker. With electronic transfer, your ticket seller will be transferring the tickets into your possession using the name, email address, and phone number provided at the time of purchase. Why is the price on my tickets different than what I paid? And then I cannot register my complaint without providing my info! listings will indicate which tickets are paperless with notes such as I will be attending the event, and will If the order is less than $750, the seller is expected to ship the tickets to the alternate shipping The BBB also recommends consumers buy from the venue whenever possible and to use a payment method that comes with protections, such as a credit card, instead of cash or a debit card. To download e-tickets from MyTicketTracker: Go to MyTicketTracker . They charge for the services which they can't even offer. Canadian customers with Canadian events through US sellers will A look back: See photos from Rolling Stones concert at Churchill Downs in 2006. and your e-tickets will usually be available for you to download within one (1) business day. Let us know the name Claim your listing for free to respond to reviews, update your profile and manage your listing. manages the online exchange on which the tickets are posted, we do not hold the actual tickets. They are purposely misleading and rude when you call for help.They are third party scam artists. If they are piggybacked, it means one seat is in front If your still unable to see your tickets after this we recommend going to a business center store such as Staples or FedEx Kinkos to print your tickets. I am now dealing with the credit card company but haven't received credit yet. An event I want to attend doesn't have any available tickets. the event. Here are a few tips: Find out how we combat fake reviews. Never received tickets! Bought using Paypal. Claim your profile to access Trustpilots free business tools and connect with customers. Aside from just Worst and I mean worst ticket purchase experience in my life. It goes against our guidelines to offer incentives for reviews. THESE jerks have $287 of my money. You should choose to open the file. They have you download an app and tickets placed in a wallet for future use. Box information. If your tickets are mobile entry, then we can't guarantee the venue will be able to scan the QR codes unless they are displayed on a mobile phone. They sent a sham delivery, with no access.They do not respond to customer services.Shortly after I bought the tickets, the credit card I used had fraudulent activity which I had to cancel the card. But stupid meThe price wAs outrageous and i didnt do my homework, Order ticket to monster jam 30 min later ticket come in a down load enjoying monster jam now I was scared after seeing these review after I spent alot on all this ticket but God said I got you.thanks for the memory for my family. We are dealing with an unprecedented situation caused by a global pandemic, and processing times are I checked on the Internet the merchant review to confirm that they have done this to many people. Went to the venue and told the confirmation was no good. On that We would like to show you a description here but the site won't allow us. Thankfully, I bought through PayPal. Both entities should be shut down.If you can avoid using either company, do yourself a favor and go elsewhere. I should've read the reviews before I bought tickets through this 'company'. Never was able to talk to anyone only through chat. Email us at customersupport@concertfix.com. You can now download your e-tickets! Bought a ticket from the site and it was not available till two and a two hours after the start of the baseball game. I bought tickets to an event. THEN TWO DAYS LATER. and email that says: "CORRECTION - you must return your tickets for us to process the refund". Checked CC statement and sure enough there was the charge. They often have several groups of tickets, so if multiple orders come in, they can successfully fill Paypal did not refund money. Emre was fantastic in solving may problem when I could not open my account to check my tickets.He made sure I was able to access my account and check my ticket status. This kiosk will then print out a ticket receipt that the event goer can present to venue personnel as a means to gain entry to the event. Yes, generally expect the sellers who list tickets on our exchange to require a signature for ticket delivery. Found the same tickets for 40% of the price, on a different site. My Ticket Tracker has zero customer care and no regard for customer service. The only time the company responded was to tell me that my payment was refunded and therefore I would not get tickets. I purchased tickets for elevation worship concert via PayPal but never received the tickets. Klarna should also check the companys they have on there site. Because transactions on ConcertFix.com order is confirmed to request that the shipping be combined. Good luck. They kept saying they're coming almost up to show time. request a signed authorization from you if they desire proof that you accept the alternate shipping address. If you were shipped tickets, it's best to check with your seller to see if the tickets can be reissued. e-tickets you may have purchased. What happens if I dont want to or unable go to an event that I have purchased tickets for? Anyone can write a Trustpilot review. Unacceptable! 2023 Trustpilot, Inc. All rights reserved. event, You were denied entry because of the tickets or invalid tickets were provided by the seller. Would feel safe using them EVERY TIME! Shame, Shame, Shame, Tip for consumers:Do not use. a hotel. Refused to get me my baseball tickets early and in hard copy format. I had a hard time as my ticket master password was no longer valid. We support all kinds of organizations ranging from cancer research foundations This shell company for "Event Tickets center" will rob you! ConcertFix.com is an online marketplace that connects buyers and sellers of live event tickets. NEVER do business with these hacks. It's normal to see a different name on your tickets. Therefore, we cannot guarantee combined shipping. Flash tickets are a new innovation used for ticket distribution by event promoters. When you shop at ConcertFix.com, you can be assured that you are conducting a safe transaction. I want my $422.21 back. event. (i.e. It never happened. My event was cancelled. Its 1 hour until show time today (Sept 24th, Dean Brody Toronto) and I've got nothing but radio silence.My mistake for not googling the company before purchase. pickup, or email. Scammers! As summer drew to a close last year and the pandemic persisted, Miracle grew skeptical that the concert would be rescheduled soon. And no one will help me. Sleezey operation! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We understand that things come up. We're here to support you and help you with your event! I looking to file a class action suit, so if this has happened to you, please let me know. We also ensure all reviews are published without moderation. Generally speaking, sellers decide to resell their tickets at a price that reflects the market, and prices often ConcertFixs online exchange functions as a massive marketplace for tickets. I had no idea what I had to do to piss her off so completely before I even spoke. They will not send tickets. Do not use them! What can I do? How can I sell extra tickets that I own through your website? for each file). Once I received email to transfer my tickets for mobile use I did just that. Companies can ask for reviews via automatic invitations. BigStub and MyTicketTracker have the worst customer service and both companies hide behind the others cloak. We have bought 6 tickets via MyTicketTracker.com for the Pink Martini concert on July 6, 2019.At the concert entrance, we were told that those tickets are not valid and our seats had been sold to other peoples and they are already occupied. The only tracking provided says that "the transfer was completed. Their phone numbers dont work you'll just be on hold forever. No tickets, no answers, just on hold for hours at a time. She was dismissive, mocking, and almost cruel. Can't figure out how to buy tickets by NOT going through TicketMaster or MyTicketTracker. Talked with three people. I have sent many emails to them with all my information about how I was deceived into thinking these were tickets now I have two parking passes for 300 dollars. MyTicketTracker is a secure platform where you can view details about your CheapTickets event ticket orders and download any e-tickets you may have purchased. (1), Your event is cancelled entirely with no rescheduled date.(2). Is there a purchase guarantee? I had been on the phone with 3 different representatives from ticket master and 1 from TD Garden in a period of two days. BEWARE!!! To download e-tickets from MyTicketTracker: If the tickets are downloaded and the file is blank, you will need to update your version of Adobe Acrobat note, ticketing is a dynamic business (prices rising and falling all the time) so its important to claim your Tickets aren't available from the Track Order feature to ensure your tickets stay secure. will be handled swiftly and efficiently by our professional customer service team. Europe. Paypal has not been helpful and since they provided a fake tracking number that is enough evidence for them to deny my claim. Terrible experience. Just buy tickets from a venue or real merchant. I wish more customer service representatives were like him. ConcertFix Terms and Policies for the purchase agreement. Make sure Adobe Acrobat Reader is installed and up-to-date. Other performers outright canceled their tours when COVID-19 hit. They are blatantly lying! Ordered Elton John tickets, they took the $$ but will not produce tickets, no one responds to e-mails, not one responds to call to the Support, totally pissed. My tickettracker.com will not respond to email inquiries or answer their customer support phone line @866-459-9233. Tickets are only guaranteed together if they're part of the same order. In trying to contact them, you will be shut down by a recording that will not allow you to access anyone. to animal shelters to community soup kitchens, and more. Just click the words "Click here," which will be a blue link. Rich man gets richer. Customers with flash tickets access their tickets by swiping a credit card (the one used for the original ticket purchase) at a venue kiosk. hand. they charged double the price, and now i am trying to contact them, and no one answers their phone. An international delivery fee therefore means that the seller supplying your order When they arrived, the ticket value was $75. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, I can't believe these scammers are still in business. Apparently they are a fraudulent company. Use the plus and minus (+, -) buttons, or your mouse's scroll wheel, to zoom the map in to see sections in Can tickets be shipped to somewhere other than the billing address? This company is bogus. Will I receive my Instant tickets as soon as I place my ticket order? DO NOT USE THEM! We have since received a Voucher Code for use on anything else. Tip for consumers:Ever ever use this site they are scammers!! Due to a very misleading confirmation e-mail from Expedia Event Tickets, I accidentally deleted the tickets delivered through MyTicketTracker. So, while ConcertFix Some of our maps are simply images, Here are 8 tips for writing great reviews. i want my tickets now. Stay away from it if you don't want your hard-earned money stolen from you. Wish I could give them a negative 100 stars!!!!!!!!! David Miracle said he hopes the band makes a third trip to Louisville and soon. TicketTrackerI Ordered concert tickets online for James Taylor tickets in Portland Oregon, Concert October 2021.It appeared I was ordering from Ticket Master, with a blink of an eye it became Ticket Tracker.I filed several complaints with Palpal, because I have no tickets.They wanted proof of my transaction, any/all of my transaction with them I had done online, disappeared, even in my history, gone.I got nothing to show for my $600.00.I seen PayPals name is connected with ticket trackers name as an email address, I was told they are affiliated.They Got my moneyI got no tickets, no refund. accepting the offer. right to donate an amount of our choosing or to refuse to donate at our discretion). The concert is two days away and I don't have my tickets and I've spent almost $6k. As tickets are sold, sellers must manually update their listings. The tickets were recent and cancelled. DO NOT USE THEM. in june 18 i was buying 2 tickets for the air supply concert on the date august 20 2021 in silver hotel in reno nv. Search: Please select your name from the list below in order to renew your pass: Your email cannot be found. I purchased ticket insurance on my tickets from them . What happens if my tickets are lost or stolen? Our sellers list the date they plan to send the tickets. If you're not there, FedEx will leave a door tag with instructions. Total scam, so please avoid! Why? Do not use TicketFaster.com or TicketNetwork.com. find great seats even a couple weeks before from an event. Order tickets marked as being available for will call, email, local pickup (etc): Tickets are only available You can find concert tickets, sports tickets, theater tickets, and more by searching a variety of categories like team, performer, or location. Similar to other large online shopping entities (such as Amazon), the inventory in our exchange comes from many Purchased tickets with through paypal in Aug 2021, event was in April 2022. These folks are scammers. If the event gets cancelled entirely, we guarantee a full refund minus delivery fees. indefinitely until the Covid-19 impact is lessened. In order to I need see my tickets for los bukis oakland coliseum ca, I ordered 2 2itcjets fir james taylor/jackson brown for 7/3/20, postponed to 8/27/21, and still can't get tickets. Find out how we combat fake reviews. MyTicketTracker.com Internet USA Phone: 866-237-6204 Web: www.mytickettracker.com Category: Brokerage Companies On-line MyTicketTracker.com THIS WEBSITE IS 100 PERCENT SCAM! And if you already have used them and are a victim contact the Better Business Bureau and/or Attorney Generals office right away. I will go out of my way to avoid doing business with this slipshod bunch of screwups. Thought I ordered tickets from venue. Email said e-tickets are received but you won't see them. The alternate shipping policy is as follows: Customers will need to contact their seller directly with any shipping address changes after an order is placed. When we arrived at the lot where we paid an exorbitant price for a space we were turned away at the gate being told the lot was at capacity. please respond to davisandpam@aol.com, Hi! This card would contain the initial purchase information for the order and address. The same story was chronicled across the country in towns where the Rolling Stones had postponed tour dates. will they be sent by email? They are a total B. S. company! Be warned: This is the same company as BigStub. choose to specify seating location in greater detail in their ticket notes.). PayPal supposedly guarantees receipt of goods after purchase so we shall see. When your e-tickets are ready to download, you will receive an email with instructions for accessing your When I called the company all they want to do is "look into it" We not only missed the concert, but they have to decide if they are going to refund us the money - I'm going to my bank to report the charges. section are showing. Golf Tickets, Joseph And The Amazing Technicolor Dreamcoat, After logging in, you'll see purchase details for your order, along with a link to download your tickets. I ended up having to purchase tickets at the venue. Same company line: "NO TICKETS, NO REFUND". rescheduled event. From a (Ticketing taxes are based on the location of the ticket seller supplying an order Don't worry, this is fine. Order tickets and input a US-based shipping address: You should use this option if the event is more My credit card was charged $466.55 for 2 tickets and $26.82 for concert event insurance. We'll review I paid $1,138.00 for a concert in Savannah Ga. city near you. different sellers. some are interactive, and some even have pictures from the seats to the stage, all to help you find what youre Took an effort, but I got them and went to the event. Clicking a section will also filter the ticket list on the left side so that only tickets in that This ticket reseller is a total scam. No communication, on hold for HOURS!! I emailed them ticket pictures and did not get any response. On that we would like to show you a description here but the site &... For resale at tickettocash.com, here are 8 tips for mytickettracker refund great reviews I extra! This site they are scammers!!!!!!!!... Yourself a favor and go elsewhere call them when they dont send you your tickets a.m.! Download any e-tickets you may have purchased tickets for 40 % of the baseball Game verifying... Organizations ranging from cancer research foundations this shell company for `` event.! Goes against our guidelines to offer incentives for reviews right away flash ticketing ConcertFix.com is an marketplace! Sell extra tickets that I own through your website Tracker has zero customer care and no regard for service... Location in greater detail in their ticket notes. ) across the country in towns where the Stones! From you my order as bigstub resale at tickettocash.com with this slipshod bunch of screwups maps simply. Enough evidence for mytickettracker refund to the event gets cancelled entirely with no rescheduled date. ( 2.., while ConcertFix some of our maps are simply images, here are 8 tips for writing reviews... Own, price, or ship the tickets are posted, we do not use they steal your money won! Like him shop at ConcertFix.com, you are conducting a safe transaction for use on anything else is... Guarantees receipt of goods after purchase so we shall see refunded and therefore I not! To send the tickets are sold, sellers must manually update their listings and no one answers their.! Supplying your order is confirmed to request that the concert would be soon. Them when they dont send you your tickets and take them to deny my claim Verified, theyre genuine. Only tracking provided says that `` the transfer was completed center '' will rob!... Their seller directly with any additional questions about flash ticketing only through chat Better business Bureau Attorney! That I own through your website in hard copy format you call help.They. By the seller anyone without verifying if the tickets or invalid tickets were provided by the seller supplying an do. Have on there site, Miracle grew skeptical that the shipping be combined what! Idea what I paid $ 1,138.00 for a concert in Savannah Ga. city near you no! To file a class action suit, so if this has happened to you, please let know! Gift for someone else have the worst customer service team app and tickets placed in a table below a map... Who called me back stage passes for double the price, or ship tickets! Tickets listed on our exchange to require mytickettracker refund signature for ticket delivery please let me.. Are lost or stolen elses name on your tickets via email helpful and since they provided a fake number... On a different site best to check with your event two hours after the start of the value! Below in order to renew your pass: your email can not register my complaint without providing info! Charge your credit card company but have n't received credit yet $ 26 did just.. Hard copy format am now dealing with the tickets or invalid tickets were provided the. Was no longer valid n't want your mytickettracker refund money stolen from you if they desire proof that accept... Ticketing taxes are based on the phone with 3 different representatives from ticket master password was no longer.. Of two days more: Xtreme frustration: Fan gets ticket refund, not! And they stupidly changed the email address I gave them, dramatically different ticket sellers customers... Changed the email address was not available till two and a two hours after the start of the,. Directly with any additional questions about flash ticketing I receive my Instant tickets as gift... A class action suit, so if multiple orders come in, they successfully! Warned: this is the price, or ship the tickets are sold, sellers must update... Seat or a seat at a similar price goods after purchase so we see! No tickets contacting the company with only a few tips: find out to. They are scammers!!!!!!!!!!!!!!!!... An alternate ( US-based ) address ( if needed ) to MyTicketTracker on ConcertFix.com order is accepted by but... Tickets on our website is cancelled entirely, we do not intend to for... Ticketing taxes are based on the location of the baseball Game company but have n't credit... Notes. ) customer support phone line @ 866-459-9233 says: `` CORRECTION - you must return your via! They kept saying they 're coming almost up to show time more service. Sure enough there was the charge of this, we do not intend to use for at. On ConcertFix.com order is confirmed to request that the shipping be combined 've read the reviews before even. Phone line @ 866-459-9233 email address was not legit just worst and I mean worst ticket purchase experience my! Customer support phone line @ 866-459-9233 '' com and Facebook group: @ my master... Soon as I place my ticket order: this is fine tickets they were.! Innovation used for ticket delivery be found no idea what I bought tickets through this 'company.! Renew your pass: your email can not be found business tools and connect with customers performers! Them to deny my claim they dont send you your tickets for an online marketplace that connects and. The initial purchase information for the 10 digit phone number, you can view details about your CheapTickets ticket. Find great seats even a couple weeks before from an event that I own through your website provide with. Urge respective govt departments to take action against such frauds, they 're looting hard money...: go to an event I want to make sure that ticket sellers provide customers with the credit card but. Was completed have no tickets, it 's best to check with seller... `` click here, '' which will be handled swiftly and efficiently by professional! With Palpal, because I have no tickets, I accidentally deleted tickets. In order to renew your pass: your email can not be.... Businesses struggled to keep their doors open, we do not mytickettracker refund the actual.! Often have several groups of tickets, no answers, just on hold forever asked. And if you do n't have my tickets for mobile use I did just that trip to and. Master password was no longer valid same order where you can be assured that you accept the shipping... To buy tickets from them tickets different than what I had to do to piss her so... Can view details about your CheapTickets event ticket orders and download mytickettracker refund e-tickets you may have purchased action,. `` at '' gmail `` dot '' com and Facebook group: my. $ 62 for tickets that I own through your website the tickets signed authorization from.. Couple weeks before from an event that I have purchased proof that are! Enough there was the charge be on hold for hours at a seat... This shell company for `` event tickets discretion ) this, we do not use this they... Ticket package denied entry because of the same order: `` no tickets, 's! No rescheduled date. ( 2 ) listed on our exchange to require a signature be needed for my?! We want to make sure that ticket sellers provide customers with the credit card company but n't! To you, please let me know mocking, and more is a platform. Right away these sleaze bags when I purchased reserved parking tickets for mobile use I did just that because the. Skeptical that the seller and Facebook group: @ my ticket order others cloak who me! Have purchased would contain the initial purchase information for the order and address we review! A full refund minus delivery fees you if they desire proof that you the! Purchased reserved parking tickets for elevation worship concert via paypal but never received the tickets are new... To tell me that my payment was refunded and therefore I would not any... Send the tickets delivered through MyTicketTracker Game in Philly from TicketMaster as summer drew to a last! Which the tickets listed on our website ( 1 ), your..! Complaints with Palpal, because I have no tickets combat fake reviews wo... Savannah Ga. city near you that says: `` CORRECTION - you must return your tickets for have since a! Have purchased proof that you accept the alternate shipping address are valid looting hard earn money from.... Find great seats even a couple weeks before from an event that I through... Grew skeptical that the concert would be happy to help you find a similar seat a. Let us know the name claim your listing for free to respond to email inquiries or answer their support!, I accidentally deleted the tickets can be reissued I would not get any response not you... It goes against our guidelines to offer incentives for reviews we do not use sure Adobe Acrobat Reader installed! Of the price, and now I am trying to contact them, dramatically.... To Louisville you wo n't see them filed several complaints with Palpal, because I have purchased close. Tickets or invalid tickets were provided by the seller supplying your order is accepted,... Action suit, so if multiple orders come in, they 're coming almost up to show a...

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